Faria Beede Sentry Telematics App - Privacy Policy

Last Updated: June 16, 2025

This Privacy Policy describes how Riverside MFG., LLC ("we," "us," or "our") collects, uses, and discloses your information when you use our mobile application, Faria Beede Sentry Telematics App (the "App").

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.

1. Information We Collect

We may collect several types of information from and about users of our App, including:

A. Information You Provide to Us Directly:

  • Account Information: When you create an account, we may collect information such as your name, email address, username, password, and profile picture (if applicable).
  • Profile Information: You may choose to provide additional information for your profile, such as your date of birth, gender, location, or other demographic details.
  • Communications: When you communicate with us (e.g., customer support inquiries, feedback), we collect the content of your communications and any contact information you provide.
  • User Content: If the App allows you to create, upload, or share content (e.g., photos, videos, text, comments), we will collect that content and associated metadata.
  • Payment Information: If you make purchases through the App, our third-party payment processor will collect your payment information. We do not directly store your credit card details.

B. Information We Collect Automatically (through your device):

  • Device Information: We may collect information about the mobile device you use to access our App, including the device model, operating system version, unique device identifiers (e.g., IMEI, Android ID, IDFA), mobile network information, and crash data.
  • Usage Information: We collect information about your interactions with the App, such as the features you use, the content you view, the time and duration of your activities, and referring/exit pages.
  • Location Information: With your permission, we may collect precise or approximate location information from your mobile device using GPS, Wi-Fi, or cellular network triangulation. You can usually enable or disable location services through your device settings.
  • Log Data: When you access the App, our servers automatically record information that your browser or device sends, including your IP address, browser type, referring/exit pages, and the date and time of your request.
  • Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your Browse activities, preferences, and to enhance your experience. You can typically manage cookie preferences through your device or browser settings.

C. Information from Third Parties:

  • We may receive information about you from third-party services, such as social media platforms (if you link your account) or analytics providers. The information we receive depends on your settings with that third-party service and their privacy policies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain the App: To operate, deliver, and improve the functionality of the App and its features.
  • To Personalize Your Experience: To tailor content, features, and recommendations to your interests and preferences.
  • To Communicate with You: To send you updates, security alerts, support messages, promotional materials, and other relevant communications.
  • To Process Transactions: If you make purchases, to process your payments and fulfill your orders.
  • For Analytics and Research: To understand how users interact with the App, monitor usage patterns, perform analytics, and improve our services.
  • For Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, and fraudulent activity.
  • To Enforce Our Terms: To enforce our Terms of Service and other policies.
  • For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting, analytics, payment processing, customer support, and marketing. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
  • Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • To Protect Our Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
  • Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for various purposes, including analytics, research, and marketing.

4. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Choices and Rights

You have certain choices and rights regarding your information:

  • Access and Update Your Information: You can review and update most of your account information directly within the App settings.
  • Location Information: You can enable or disable location services for the App through your device settings.
  • Push Notifications: You can opt-out of receiving push notifications from us through your device settings.
  • Marketing Communications: You can unsubscribe from our marketing emails by following the instructions in those emails.
  • Deletion of Your Account: You may be able to delete your account through the App settings. Please note that deleting your account may not remove all of your information from our systems, especially if required for legal or operational purposes.
  • Do Not Track (DNT): Some web browsers offer a "Do Not Track" signal. At this time, there is no universally accepted standard for how to respond to DNT signals, and we do not currently respond to them.

6. Children's Privacy

Our App is not intended for use by children under the age of [18 or applicable age in your jurisdiction]. We do not knowingly collect personally identifiable information from children under [18 or applicable age]. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under [18 or applicable age] without verification of parental consent, we take steps to remove that information from our servers.

7. Third-Party Links and Services

Our App may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

8. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United State of America and choose to provide information to us, please note that we transfer the data, including personal data, to the United States of America and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: